In anything you do it is always nice to have a few tricks of the trade to help you along. Let’s say your goal is to become the best loan officer that there is. You want to master the art of closing the deal and gaining every loan you can. If that is the case then take into consideration the few simple tips that I have listed below that will help you in your quest to be the best.
Tip #1: Always be friendly and positive. Nobody wants to walk into your office to see you scowling and mad about the fact that you can’t find whatever you were looking for. Always greet everybody with a smile. Even if it is the customer service representative that gets on your nerves because that is the person that could send you the biggest loan of the month. When you are at ease, those around you will feel comfortable speaking with you and therefore entrusting you with their loan needs. This is one of the loan officer tips that help if you carry it on into all aspects of your life.
Tip #2: Know your market. This is a part of the loan officer tips that I can’t stress enough. Don’t try to push mortgage loans on people that you know just bought a house. If you have made an appointment to speak with someone about their finances and what you can do for them, do some research. Look through the records to see what they have done with your financial institution already so that you can be prepared to offer them what they actually need.
Tip #3: Marketing is something that will help you in so many ways. You can’t just sit and wait for customers to come to you. Advertisements such as on the radio or in the newspaper are good. But being a loan officer, think of all the places that people who will need the loans that you are offering will look. If you are offering auto loans think of advertising in the local car classifieds or have advertisements at the car lots. If you are a loan officer that specializes in mortgages then advertise in places that people looking for a home will look such as a home finder or online at the real estate sites.
Tip #4: When you have accomplished something for your clients, let them know that you have. This is one of the loan officer tips that might sound silly but will actually be helpful to you. If they think that everything falls into place just because of the fact that they do, correct them. The only reason that they are able to get stuff accomplished is because you have helped to make it happen. Not only will they be grateful, they’ll tell they’re friends how helpful you were.
Tip #5: Thank people. By thanking people for their business you are showing that you appreciate them and everybody likes to feel appreciated. I know that this one of the loan officer tips might not seem important but think how good you feel when somebody thanks you. It’s something that will help them remember you the next time they need another loan.
Tip #6: Always think outside the box. As a loan officer you will need to get your name out there and by thinking outside the box a little you can come up with some ideas that some may not have tried. Or maybe someone has tried it but they might not have put the right spin on it that only you can.
Tip #7: The last of my loan officer tips is to always look to improve yourself and your business. I’m sure that if you think of something that you do, you can think of a better way to get that same job done. An example is if you like to advertise or write articles about your business, think ahead one step and create a website. Websites are being created for everything and have been proven as one of the best ways to market everything from stores to farms and everything in between.